Machine Servicing & Repairs
Drop off in store - Book Click and collect on checkout
Collection Delivery Book Local collection on checkout (Price based on distance)
Authorised Sewing Machine Service Center Since 1922 & we work on all brands of machine.
Please book in and drop off your machine, we need;
- Your foot control (Order number on base)
- Your bobbin & bobbin case (in machine)
- Your thread ()
- Standard presser foot (embroidery foot if checking embroidery machine)
- Embroidery hoop & Unit if embroidery
All the above need your order number sellotaped to them
What we don't need;
- Accessory tray or sleeve arm extension
- Instruction books
- Extra feet or tools
- Quilting tables
- Bags, cases or covers
If your machine is under warranty please note;
Bobbin cases, needle threaders, needle plates and any other replaceable items that wear with use are not covered under a manufactures warranty these will be covered under a service or repair, along with timing on machines that are designed to jump instead of causing damage (if you hit a pin or the wrong fold on a seam that is impenetrable its bad luck not a fault with the machine like driving over a pothole in your car) Book a Warranty Repair
Machines must be collected within 4 weeks of service completion, otherwise they are given to charity!!!
The collection & delivery was timely even though I didn’t get a call to arrange timings. The service was thorough.
Had my Brother Inovis serviced. fantastic, pick up and drop off. I have yet to try my machine as I have been so busy with work but will set it all back up in my craft room next weekend. ty again for great service.
Have had my sewing machine over 40 years. Had it repaired & serviced. Its like new!! Fabulous service, highly recommend.
Repair of sewing machine
Very satisfied with the work. Disappointed that it took a month before it was ready.
They even carried the machine out to the car for me when I picked it up.