What is the maximum embroidery area?

350 × 500 mm maximum embroidery area; usable space depends on the fitted hoop.

Can it embroider caps, clothing and bags?

BAi multi-needle machines can be used for caps, workwear, jackets, bags and patches when the item can be secured with suitable hoops and stabiliser. Test the design and fabric before production.

Do I need embroidery software?

A machine needs a suitable embroidery stitch file rather than an ordinary picture. Institch offers browser-based design tools; Wilcom Essentials is an optional paid bundle choice. Check that the software features and file formats meet your needs.

Which optional bundle extras can I add?

Choose a hooping station for £249 including VAT, Wilcom Essentials for £799 including VAT, and either no thread set, Richword 100 × 4,000m for £199 including VAT, or Sakura 48 × 1,000m for £50 including VAT. The bundle total updates with your choices.

Is the price excluding or including VAT?

UK business prices are displayed excluding VAT, with the total including UK VAT shown underneath. Checkout charges the VAT-inclusive total. VAT-registered businesses may be able to reclaim VAT subject to the usual rules.

What UK warranty support is available?

Fabric Mouse provides UK warranty support under its published warranty and servicing terms. Check cover, exclusions, maintenance requirements and commercial downtime provisions before purchasing.

Can I see a demonstration before buying?

Contact the Fabric Mouse showroom to arrange a BAi demonstration and confirm which model is available. Ask about a live video demonstration if you cannot visit.

The Mirror | 15 Needle Commercial Embroidery Machine | BAi Embroidery Machines

BAi Official UK ImporterUK stock · Free in-person delivery & setup

BAi Mirror — 15-needle embroidery machine

Name: The Mirror | 15 Needle Commercial Embroidery Machine | BAi Embroidery Machines
Brand: BAi
SKU: BAiMirror
Price: 5399.0 GBP
Availability: InStock

£4,499.17 ex VAT (20%) £5,399.00 total incl. UK VAT

BAi Official UK Importer · Available from UK stock · Free in-person delivery & setup

Build your BAi bundle

Choose the extras for your machine. All extras are optional.

Hooping station Wilcom Essentials Thread set

Your bundle total

£4,499.17 ex VAT (20%) £5,399.00 total incl. UK VAT

Extra prices include UK VAT. The main bundle price is shown excluding VAT, with the total including VAT below.

Your machine and chosen extras are added together.

BAi Official UK Importer

Available from UK stock · Free in-person delivery & setup

BAi machines are available from UK stock, with free in-person delivery and setup from Fabric Mouse. Contact our team to confirm availability for your chosen model and arrange a delivery date. Suitable ground-floor access is required; discuss door widths, steps and your installation area with us before ordering.

BAi Official UK Importer · UK showroom demonstrations · Free in-person delivery & setup

UK VAT is included in the total price. Eligible VAT-registered businesses can reclaim VAT, subject to HMRC rules.

Arrange a showroom demonstration

Delivery, setup & access

Returns & Refunds for Online Sales

Returns

If you bought the item in person, either in the shop, during an in-home demonstration, or at a trade show, please go to the following link for refund and return information : Refunds & Returns for In-Person Sales

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You have 14 days, from receiving your order, to notify us of your intention to return the item or items and a further 14 days to return it.

Several types of goods are exempt from being returned:

Goods such as unsealed software
Books
Anything cut to order (such as fabric, ribbons, wadding)
Threads cannot be returned
A-Grade Machines
Demonstration Machines
Pre-loved Machines
Sale items do not qualify for a return.

Additional non-returnable items:

Gift cards
Downloadable software
Classes and workshop bookings
Machine parts
Instruction Manuals -original and pdf printed

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use, sewing machines that have been opened,
CD, DVD, software that has been opened
Any item not in its original condition, is damaged or missing packaging or parts for reasons not due to our error
Any item that is returned more than 28 days after delivery.

Shipping costs are non-refundable.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days of receiving your returned item.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at fabricmouseuk@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at fabricmouseuk@gmail.com and send your item to: Unit 5 Station Road Industrial Estate, Brampton on Swale, Richmond, North Yorkshire DL10 7SN

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping
To return your product, you should mail your product to: Unit 5 Station Road Industrial Estate, Brampton on Swale, Richmond, North Yorkshire DL10 7SN

You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

BAi Mirror — commercial embroidery with UK support

The BAi Mirror is a single-head, 15-needle commercial embroidery machine for personalised apparel, caps, bags and small-business work. Its 350 × 500 mm embroidery area gives you room for larger designs, while automatic colour changes reduce manual rethreading.

Keep frequently used colours threaded, prepare the next item while a design runs, and match the hoop and stabiliser to the fabric. Good digitising and a sample stitch-out remain essential for reliable results.

Use the Institch website to explore drawing and design creation in a browser, or choose optional Wilcom Essentials in your bundle. Check the features and export formats needed for your workflow before selecting software.

Plan your installation

Delivery includes ground-floor setup, subject to suitable access. Confirm door widths, any steps and the proposed location with us before ordering; do not assume a machine can be carried upstairs.

Arrange a showroom demonstration

Warranty & commercial support

Fabric Mouse supplies these machines with UK warranty support. Read the current terms for cover, exclusions, servicing and business-downtime provisions. Warranty terms · Servicing & repairs policy

Needles	15
Embroidery heads	1 head
Maximum embroidery area	350 × 500 mm
Maximum flat embroidery speed	Up to 1,200 stitches per minute. Actual speed depends on the design, fabric and setup.
Controls	Institch control system; confirm the supplied control version with our team.

Confirm the current UK specification, hoop sizes and supplied accessories before ordering.

Customer reviews

There are no published reviews for this product yet.

Build your BAi embroidery setup

The Mirror | 15 Needle Commercial Embroidery Machine | BAi Embroidery Machines

Your machine and chosen extras are added together.

Available from UK stock · Free in-person delivery & setup

£4,499.17 ex VAT (20%) £5,399.00 total incl. UK VAT

BAi Official UK Importer

Build a workflow around your orders

The machine is one part of a practical embroidery setup. We can help you plan the hooping, thread and design tools around the work you want to produce.

Hooping station: prepare repeat jobs and position garments consistently.
Thread sets: choose Richword 100 × 4,000m or Sakura 48 × 1,000m.
Software: add Wilcom Essentials if it suits your design workflow.

Arrange a showroom demonstration