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Warranty Repair Booking
Warranty Repair Booking
Fabric Mouse Sewing Machines

Warranty Repair Booking

Regular price $0.00
DPD Available: Next Day
  • * Low Price Guarantee - you won’t find it cheaper!
  • * Free Standard Delivery Over £149
  • * Sewing Machines Specialists Since 1922
  • * 0% Finance on orders from £50 or more

If you are posting your machine to us please ensure it is securely packaged in it's original box*, and remember that it is your responsibility to arrange for its collection.

IF THE MACHINE FAULT LIES WITH IT NEEDING A SERVICE YOU WILL BE BILLED FOR A SERVICE!

ITEMS NOT COVERED UNDER A MANUFACTURES WARRANTY UNLESS AT FAULT ON ARRIVAL (you have 28 days to make us aware and get the machine to us)

  • Bobbin Cases
  • Bobbins
  • Needle Threaders
  • Needle Plates
  • Feet & Accessories
  • Adjustments (Tension & Timing - done within you maintenance Service not under warranty)
  • Blades
  • Trimmers
  • Loopers
  • Hook Damage from use
  • accedental damage
  • damage for use of wrong oil or lubracant
  • Machine running dry (don't leave it on a table in a window or close to a radiator) Very common and is a service issue and speeds up the need for a service.
  • Belts, Winders & Bulbs.

If you suspect any of the above problems please book you machine for a sewing machine repair or service. If we diagnose and fix these problems it will be a chargeable service and not covered under warranty.

The nature of diagnosing faults with a sewing machine lies in fixing it and testing it so we can't inform you until after the machine is serviced, unless there is a clear breakage that is a manufacturer's fault.

All warranty documents stipulate servicing and correct maintenance of the machine to keep the warrantee valid, the same as a car requires you to service it during the warrantee, a machine needs to be maintained.

*If you do not have the original box you can contact the manufacturer to get a replacement. 

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